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« Page 12 of 19 »    (186 total results)
2017-05-27 12:00:00 BST
Type: maintenance
Status: completed
Description: Upgrade to online ticketing system (OTRS) taking place over the weekend - new system coming online will require the old service to be offline for a few hours over the weekend whilst the upgrade takes place.
2017-05-15 16:30:00 BST
Type: maintenance
Status: completed
Description: maintenance being undertaken on Local Authority database server in order to resolve some underlying server errors.
2017-04-18 13:00:00 BST
Type: incident
Status: closed
Description: We are aware of an issue with our firewall that may be causing slow internet access.The issue is council wide and is currently being investigated by our networks team.
2017-04-04 13:00:00 BST
Type: incident
Status: closed
Description: We are currently experiencing Internet issues. Investigations are ongoing.
2017-04-05 10:00:00 BST
Type: maintenance
Status: completed
Description: Email relay being upgraded. Specifically the mail server at 10.20.4.10 will be replaced. This will involve changing the DNS entry for smtp.bristol-cyps.org.uk to resolve to a new IP address. The existing IP address will stay in place for the short term while we identify devices that have the IP address hard coded.
2017-03-16 11:00:00 GMT
Type: incident
Status: closed
Description: We are aware that a few schools have lost network connectivity due to power fluctuations in the Fishponds area. We have been advised by the Networks team that the node site which connects these schools to the Council network is currently still offline. When we have further information we will update this event.
2017-04-10 09:00:00 BST
Type: maintenance
Status: completed
Description: BLOXX reporter being taken offline for maintenance. Any school requirements for reports should be sent to the Schools IT Helpdesk as data can still be extracted centrally.
2017-03-08 12:00:00 GMT
Type: incident
Status: closed
Description: We are aware of an issue with E1 Finance. This is being investigated.
2017-03-03 10:50:00 GMT
Type: incident
Status: closed
Description: We are aware of some internet issues and are investigating
2017-03-02 14:00:00 GMT
Type: incident
Status: closed
Description: We are aware that Corporate IT currently have issues with sites connected to our network via VPN. They will be unable to connect to the network. When we have more information we will update this event.