Incident Details

This page contains all current information on the status of this incident.

Incident Details
Incident Status closed
Services Impacted Network Connectivity
Web Filtering
Start Time 2017-03-03 10:50 GMT
End Time 2017-03-03 15:30 GMT
Description We are aware of some internet issues and are investigating
Incident Updates
Time Detail
2017-03-03 12:11:26 GMT We've identified an issue with BLOXX filtering. Two servers have been taken out of use while issues are investigated by BLOXX support. Internet access should be improving.
2017-03-03 15:34:10 GMT BLOXX support have identified 2 issues that caused today's outage that were related to the fault earlier in the week. These affected 2 filter servers. These have now been fixed and the setup is back to normal. Apologies for the inconvenience.