This page contains all current information on the status of this incident.
| Incident Details | |
|---|---|
| Incident Status | closed |
| Services Impacted |
Web Filtering
|
| Start Time | 2017-04-04 13:00 BST |
| End Time | 2017-04-04 14:40 BST |
| Description | We are currently experiencing Internet issues. Investigations are ongoing. |
| Incident Updates | |
|---|---|
| Time | Detail |
| 2017-04-04 13:23:06 BST | Issue identified with one specific filter server. Whilst this is investigated we have taken this device out of the chain of servers. If you are experiencing issues please close your browser and re-open it. Alternatively removing the PAC file altogether will fix the issue. |
| 2017-04-04 15:28:35 BST | Issue fully resolved. All filter servers back up and running normally. |