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« Page 13 of 19 »    (186 total results)
2017-03-01 08:30:00 GMT
Type: incident
Status: closed
Description: We are experiencing issues with Internet Filtering. Users are either unable to access the internet or are seeing the Captive Portal screen. The issue is currently being investigated by Bloxx.
2017-02-17 10:00:00 GMT
Type: incident
Status: closed
Description: slow internet being reported by various sites. Issue is now with our Networks team for investigation.
2017-01-31 12:00:00 GMT
Type: incident
Status: closed
Description: A new type of DDOS attack hit us today and this caused some downtime. JANET reacted quickly to resolve the issue. Corp IT are in discussion with the firewall supplier about implementing additional protection on top of what is already there.
2016-12-22 08:00:00 GMT
Type: incident
Status: closed
Description: Internet access down (Intranet only). Networks Team are currently investigating as a matter of urgency.
2016-12-20 18:00:00 GMT
Type: maintenance
Status: completed
Description: TwS Internet Service at risk of disruption between 18:00 and 19:00 on Tuesday 20th December. The Trading with Schools internet service is at risk of disruption between 18:00 and 19:00 on Tuesday 20th January while Virgin Media undertake planned maintenance following the relocation of their node site from Romney House to Horfield Library. Disruption is unlikely, but there is a possibility that there will be a loss of service to all sites on the Bristol schools network during this time. Services will be fully restored by 19:00.
2016-12-19 05:30:00 GMT
Type: maintenance
Status: completed
Description: Upgrade of Joomla servers to latest version of Debian and PHP. Joomla hosted websites will be unavailable during upgrade process.
2016-12-08 10:00:00 GMT
Type: incident
Status: closed
Description: we are aware of further slowness today as a result of the work that took place last night. This is being investigated as a matter of urgency by Virgin Media and an update will be forthcoming as soon as we have one
2016-12-07 16:00:00 GMT
Type: maintenance
Status: completed
Description: work being undertaken to increase the internet feed schools use. Initial work to upgrade the hardware will take place between 4 and 6pm on Weds 7th, with the increase itself scheduled to come into play on Thurs 8th at 4pm
2016-12-06 12:20:00 GMT
Type: incident
Status: closed
Description: Internet issues currently being experienced. We have identified that this is a DDOS attack. The networks team are investigating this further and we will provide updates when we have more
2016-12-05 08:00:00 GMT
Type: incident
Status: closed
Description: Phone service issues being experienced across the Council mean that there will be no SIMS Helpdesk access by phone until the issue is resolved. Please log tickets via the Green Cross or email and our team will call you back. The main Schools IT Helpdesk are still contactable via 37999.