This page contains all current information on the status of this incident.
| Incident Details | |
|---|---|
| Incident Status | closed |
| Services Impacted |
Helpdesk phone system (tel: 37999)
|
| Start Time | 2016-12-05 08:00 GMT |
| End Time | 2016-12-05 09:00 GMT |
| Description | Phone service issues being experienced across the Council mean that there will be no SIMS Helpdesk access by phone until the issue is resolved. Please log tickets via the Green Cross or email and our team will call you back. The main Schools IT Helpdesk are still contactable via 37999. |
| Incident Updates | |
|---|---|
| Time | Detail |
| 2016-12-05 09:14:02 GMT | This issue has now been resolved |