This page contains all current information on the status of this scheduled maintenance.
| Maintenance Details | |
|---|---|
| Maintenance Status | completed |
| Services Impacted |
Helpdesk online ticketing system
|
| Start Time | 2017-05-27 12:00 BST |
| End Time | 2017-05-29 20:00 BST |
| Description | Upgrade to online ticketing system (OTRS) taking place over the weekend - new system coming online will require the old service to be offline for a few hours over the weekend whilst the upgrade takes place. |
| Coordinator | Andrew Hall |
| Maintenance Updates | |
|---|---|
| Time | Detail |
| 2017-05-29 21:24:25 BST | all upgraded and complete |