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2022-07-08 10:40:00 BST
Type: incident
Status: closed
Description: Users reporting drop outs and slowness. The Networks team have identified an issue with connectivity to our ISP. This is being worked on, and in the meantime measures have been put in place to resolve the connectivity issues.
2022-07-15 08:35:00 BST
Type: maintenance
Status: completed
Description: Upgrade of Netsweeper system to latest version
2022-04-27 15:55:00 BST
Type: maintenance
Status: completed
Description: observium system upgraded to latest
2021-09-20 11:00:00 BST
Type: incident
Status: closed
Description: We are currently unable to take calls to our Helpdesk number 0117 9037999. This has been logged to Virgin to investigate.
2021-12-03 14:40:00 GMT
Type: incident
Status: closed
Description: some schools have lost connectivity. The networks team are investigating. (Same schools as wednesday)
2021-12-01 13:30:00 GMT
Type: incident
Status: closed
Description: There are currently issues sending emails to bristol.gov.uk addresses. BCC Corporate IT are investigating issues in the delay of email being received. Please use the online Helpdesk system to log calls to us or call us on 37999 if more urgent.
2021-12-01 09:22:00 GMT
Type: incident
Status: closed
Description: some schools have lost connectivity. The networks team are investigating
2021-09-20 07:45:00 BST
Type: incident
Status: closed
Description: Our Helpdesk phoneline (0117 9037999) is currently down and we are unable to take calls. This has been logged with Virgin Media as a matter of urgency.
2021-07-01 13:50:00 BST
Type: incident
Status: closed
Description: We are currently experiencing network connectivity issues for some schools. Engineers are investigating and we will provide an update asap
2021-05-18 05:30:00 BST
Type: incident
Status: closed
Description: SIMS File Server 2 is currently offline. We will return it to service ASAP. Until then SIMS DocStorage will be unavailable for schools that connect to that server. This will cause running reports in SIMS to fail.