Incident Details

This page contains all current information on the status of this incident.

Incident Details
Incident Status closed
Services Impacted Network Connectivity
Web Filtering
Start Time 2021-07-01 13:50 BST
End Time 2021-07-01 14:32 BST
Description We are currently experiencing network connectivity issues for some schools.

Engineers are investigating and we will provide an update asap
Incident Updates
Time Detail
2021-07-01 14:31:31 BST Many schools are now back online. A small number are still having issues. We apologise for the inconvenience
2021-07-01 14:33:17 BST All site connectivity issues now resolved.
2021-07-02 15:15:23 BST A faulty UPS caused by a power surge was the reason for the outage. We apologise for the inconvenience once more.