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This dashboard displays status information for all critical services provided by Trading with Schools IT. The dashboard will be updated whenever status information for any service changes. Corporate Services can be monitored via the Council Intranet at: http://intranet.bcc.lan/ccm/content/articles/change/bristol-workplace/ict-status-checker.en (Please note this webpage is not accessible externally)

System Status as of 2020-03-31 09:56:50 BST:

     
Dashboard Key
 Service Normal - the service is operating normally.
 Incident - the service is experiencing an active incident.
 Incident (resolved) - an incident occurred, but has been resolved.
 Scheduled Maintenance - scheduled maintenance is occurring with the service.
Status Service 2020-03-24
Tue
2020-03-25
Wed
2020-03-26
Thu
2020-03-27
Fri
2020-03-28
Sat
2020-03-30
Mon
2020-03-31
Tue
Central Admin Hosting
Incident Description
It is currently not possible to access shares on our central server. This will affect all users on BCC-SCHOOLS (they will not be able to access any files/folders). We are currently investigating this and will provide an update as soon as possible.

Full Details
Central Espresso
Central SIMS Hosting
E1 Finance
Exchange Server Mail Filtering (bristol.sch.uk)
External problems affecting schools
Helpdesk online ticketing system
Helpdesk phone system (tel: 37999)
LADB
Network Connectivity
Incident Description
It is currently not possible to access shares on our central server. This will affect all users on BCC-SCHOOLS (they will not be able to access any files/folders). We are currently investigating this and will provide an update as soon as possible.

Full Details
Office 365 mail (bristol-schools.uk)
Remote Access (Global Protect)
Incident Description
It is currently not possible to access shares on our central server. This will affect all users on BCC-SCHOOLS (they will not be able to access any files/folders). We are currently investigating this and will provide an update as soon as possible.

Full Details
School Cloud
TwS Secure
Web Filtering
Website Hosting
Dashboard Key
 Service Normal - the service is operating normally.
 Incident - the service is experiencing an active disruption.
 Scheduled Maintenance - scheduled maintenance is occurring with the service.
Service Current Status
Central Admin Hosting Active Incident
Central Espresso Service normal
Central SIMS Hosting Service normal
E1 Finance Service normal
Exchange Server Mail Filtering (bristol.sch.uk) Service normal
External problems affecting schools Service normal
Helpdesk online ticketing system Service normal
Helpdesk phone system (tel: 37999) Service normal
LADB Service normal
Network Connectivity Active Incident
Office 365 mail (bristol-schools.uk) Service normal
Remote Access (Global Protect) Active Incident
School Cloud Service normal
TwS Secure Service normal
Web Filtering Service normal
Website Hosting Service normal


Active Incident Timeline:
Active Incident Timeline

The active incident timeline displays all active incidents, categorized by the services they impact. Expand any incident to view a full description of the incident as well as any updates.
ID: 146 Central Admin Hosting, Network Connectivity, Remote Access (Global Protect)



Active Maintenance Timeline:
Active Maintenance Timeline

The active maintenance timeline displays all active scheduled system maintenance activities, categorized by the services they impact. Expand any maintenance event to view a full description of the maintenance as well as any updates.
No scheduled maintenance is occurring.



Summary Status:      
Historical Summary Status

Historical summary status shows the past 15 days (incidents and maintenance) and future 15 days (scheduled maintenance).

Click on any of the event indicators to review detailed information about events.

Remove a data series from the graph by clicking its legend icon.