This page contains all current information on the status of this incident.
| Incident Details | |
|---|---|
| Incident Status | closed |
| Services Impacted |
Helpdesk phone system (tel: 37999)
|
| Start Time | 2021-09-20 11:00 BST |
| End Time | 2021-12-09 13:00 GMT |
| Description | We are currently unable to take calls to our Helpdesk number 0117 9037999. This has been logged to Virgin to investigate. |
| Incident Updates | |
|---|---|
| Time | Detail |
| 2021-12-09 13:22:10 GMT | Our Helpdesk line is now back up and running. The issue has been resolved by Virgin Media. |