This page contains all current information on the status of this incident.
| Incident Details | |
|---|---|
| Incident Status | closed |
| Services Impacted |
Helpdesk email system
|
| Start Time | 2021-12-01 13:30 GMT |
| End Time | 2021-12-02 12:00 GMT |
| Description | There are currently issues sending emails to bristol.gov.uk addresses. BCC Corporate IT are investigating issues in the delay of email being received. Please use the online Helpdesk system to log calls to us or call us on 37999 if more urgent. |
| Incident Updates | |
|---|---|
| Time | Detail |
| 2021-12-02 08:28:13 GMT | Email issues are continuing this morning. Please use the Green cross to log calls. Phone 37999 for urgent issues. |
| 2021-12-02 14:27:40 GMT | Emails have started to be received as of midday. If you do not get our auto-reply response please follow up your original email. Any mail sent (approx 12pm 1/12/21 to 12pm 2/12/21) may need to be resent. |