This page contains all current information on the status of this incident.
| Incident Details | |
|---|---|
| Incident Status | closed |
| Services Impacted |
Helpdesk phone system (tel: 37999)
|
| Start Time | 2021-09-20 07:45 BST |
| End Time | 2021-09-20 09:15 BST |
| Description | Our Helpdesk phoneline (0117 9037999) is currently down and we are unable to take calls. This has been logged with Virgin Media as a matter of urgency. |
| Incident Updates | |
|---|---|
| Time | Detail |
| 2021-09-20 09:20:33 BST | Helpdesk phone lines are now back up and running. The line fault has been fixed by Virgin Media. |