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2021-03-24 11:50:00 GMT
Type: incident
Status: closed
Description: We are experiencing issues with users accessing the Central Server file shares. We are investigating the problem and will keep this feed updated with any developments.
2021-02-11 11:20:00 GMT
Type: incident
Status: closed
Description: schools connected to horfield node of Schools network, briefly lost connectivity. Investigatoins under way to identify issue
2021-02-15 10:00:00 GMT
Type: maintenance
Status: completed
Description: Upgrade of Netsweeper filtering system
2021-02-02 16:00:00 GMT
Type: maintenance
Status: completed
Description: Upgrade of cabling in City Hall data centre.
2021-01-22 13:00:00 GMT
Type: incident
Status: closed
Description: The main Helpdesk number (0117 90 37999) is currently down. This is being investigated.
2020-12-16 10:45:00 GMT
Type: incident
Status: closed
Description: Electrical issues at a Council Data Centre are affecting some schools connectivity.
2020-12-14 12:00:00 GMT
Type: incident
Status: closed
Description: Google have outages and many of their services are currently down. YouTube, Google Mail, Classroom and Google Meet are amongst the services affected. Here is a link to their outages page: https://www.google.co.uk/appsstatus#hl=en-GB&v=status Please note this is not related to TWSIT web filtering.
2020-10-28 09:30:00 GMT
Type: maintenance
Status: completed
Description: Maintenance taking place to the Netsweeper system during this period, which means the Webadmin may be inaccessible for periods during this time. Web filtering will continue unaffected throughout.
2020-09-30 04:00:00 BST
Type: incident
Status: closed
Description: The Netsweeper filtering is having technical problems. The Infrastructure Team are working with Netsweeper to get this resolved ASAP.
2020-09-30 12:45:00 BST
Type: incident
Status: closed
Description: The Netsweeper filtering is having technical problems, the users may not be getting the correct level of filtering. i.e. Staff may be getting student filtering. The Infrastructure Team are working with Netsweeper to get this resolved ASAP.