This page contains all current information on the status of this incident.
| Incident Details | |
|---|---|
| Incident Status | closed |
| Services Impacted |
Helpdesk phone system (tel: 37999)
|
| Start Time | 2021-01-22 13:00 GMT |
| End Time | 2021-01-22 13:40 GMT |
| Description | The main Helpdesk number (0117 90 37999) is currently down. This is being investigated. |
| Incident Updates | |
|---|---|
| Time | Detail |
| 2021-01-22 13:42:13 GMT | Virgin settings updated. Line now working. |