Search Results

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2018-07-14 10:00:00 BST

Type: incident

Status: closed

Description: There is currently a node down within the Bristol Schools network which is causing a network/internet outage for several schools.

2018-07-04 08:00:00 BST

Type: incident

Status: closed

Description: We are having issues with the Central Server. It will affect schools whose files / desktops are stored on this server. The problems are being investigated and we will update this page and twitter as soon as we have further information.

2018-06-29 10:00:00 BST

Type: incident

Status: closed

Description: Access to Schoolpod is not possible This site is already configured to bypass BLOXX SSL filtering. Further investigation underway by BLOXX support

2018-05-03 07:00:00 BST

Type: incident

Status: closed

Description: Bloxx Reporter currently inaccessible. This only affects admin tasks, web filtering will continue to work as normal.

2018-05-02 13:30:00 BST

Type: incident

Status: closed

Description: Brief outage due to switch failure in secondary data centre.

2018-04-27 10:00:00 BST

Type: incident

Status: closed

Description: Users being presented with Google reCAPTCHA prompts again. TWS IT are investigating and raising with Google. If presented with a reCAPTCHA prompt, please complete it. You may be presented with many pages of images to be successful. Multiple failures to complete the process contributes to the issue. As a workaround, please use other search engines such as Bing, Yahoo, etc. IT Admins, please ensure that no VPNs are in use on your network (e.g. Hola).

2018-04-19 08:10:00 BST

Type: incident

Status: closed

Description: We are currently experiencing internet speed issues and are actively investigating.

2018-04-18 12:00:00 BST

Type: incident

Status: closed

Description: Schools are experiencing issues with online services. A temporary solution is to use the following PAC file: http://twspac.bristol-cyps.org.uk/twsfilter.pac Data Networks are investigating as the problems started after a firewall change was implemented.

2018-04-10 10:00:00 BST

Type: incident

Status: closed

Description: Some users are reporting Google Captcha requests when attempting to search via Google. Team are investigating.