This page contains all current information on the status of this incident.
| Incident Details | |
|---|---|
| Incident Status | closed |
| Services Impacted |
Network Connectivity
|
| Start Time | 2018-04-18 12:00 BST |
| End Time | 2018-04-18 14:20 BST |
| Description | Schools are experiencing issues with online services. A temporary solution is to use the following PAC file: http://twspac.bristol-cyps.org.uk/twsfilter.pac Data Networks are investigating as the problems started after a firewall change was implemented. |
| Incident Updates | |
|---|---|
| Time | Detail |
| 2018-04-18 14:26:40 BST | Issue should now be resolved. Data Networks have rolled back the firewall change that caused the issue. If you still experience problems, please contact the Helpdesk. |