Incident Details

This page contains all current information on the status of this incident.

Incident Details
Incident Status closed
Services Impacted Network Connectivity
Web Filtering
Start Time 2018-07-14 10:00 BST
End Time 2018-07-16 12:40 BST
Description There is currently a node down within the Bristol Schools network which is causing a network/internet outage for several schools.
Incident Updates
Time Detail
2018-07-16 08:17:42 BST these sites are now reconnected. Further info to follow with what caused the issue.
2018-07-16 08:34:34 BST issue has reappeared. Networks investigating...
2018-07-16 10:11:19 BST currently waiting for Virgin Media to attend site to investigate as power supply issues causing outage. We apologise for the inconvenience.
2018-07-16 12:53:31 BST Virgin Media have now replaced faulty power units on their kit. Network/Internet access now back up and running.