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« Page 7 of 19 »    (186 total results)
2019-07-29 10:00:00 BST
Type: maintenance
Status: completed
Description: Netsweeper web filtering uprade. The design of this system means that there will be no downtime during this period
2019-07-15 21:15:00 BST
Type: incident
Status: closed
Description: The Willway Street network node has failed. Data Networks / Virgin are investigating whether it is a power outage or equipment failure. The following sites are currently down: Southville Primary HolyCrossPrimary SouthVille Ashton Gate Primary St_Mary_Red_Primary Victoria_Park Luckwell Primary Ashton Park Sec ParsonStreetPrimary AshtonValePrimary Compass Point Ashton Gate Primary Harbour Masters Coroners Court Willway Street
2019-04-30 15:30:00 BST
Type: maintenance
Status: completed
Description: This maintenance does not affect web filtering or any non-Secondary schools. Netsweeper need to take the webadmins offline to ensure the backup webadmin is working correctly with up to date data. In order to do this and run some tests, the GUI will become intermittently offline during this time window. Secondary schools attempting to make changes to filtering policies may discover that they are unable to do so during this period.
2019-04-24 08:00:00 BST
Type: incident
Status: closed
Description: Netsweeper filtering is currently assigning all users to the strictest 'student level' filtering, This means certain sites such as YouTube, Facebook etc which are usually available for staff are currently being blocked. This issue is currently being investigated as a matter of urgency.
2019-04-23 15:45:00 BST
Type: incident
Status: closed
Description: Netsweeper configuration failed back to a previous setup temporarily. This issue has now been resolved.
2019-03-03 08:00:00 GMT
Type: incident
Status: closed
Description: We are aware of issues with Windows Licensing since Netsweeper has been implemented. We are investigating this with Netsweeper. We have also been in contact with Microsoft. Users of the KMS licensing method should check out the link below in case it resolves their issue. http://aka.ms/win7error
2019-03-05 11:15:00 GMT
Type: maintenance
Status: completed
Description: There will be minor disruption to internet service in the next hour (11.15am-12.15pm) for some users while some essential maintenance takes place to the netsweeper filtering solution. Affected users should close and re-open their browser to resume service. Additional info: A bug has been identified (seen by a few in the last few days) with users reporting that there was "no ability to contact a Policy server". This is being patched by a Developer. We have 4 policy servers, and the patching will be staggered to cause minimal disruption. If users are affected they should connect to a different policy server simply by closing their browser and re-opening,
2019-02-28 23:00:00 GMT
Type: incident
Status: closed
Description: Event: The old Bloxx web filter licensing has expired and Bloxx has been decommissioned. Impact: Anyone attempting to use Bloxx (e.g. via a PAC file or the webfilter.bristol-cyps.org.uk proxy) will not be able to access the internet. Resolution: Ensure that ALL proxy settings are removed from all devices.
2019-02-28 21:00:00 GMT
Type: maintenance
Status: completed
Description: BLOXX filtering will be turned off at 9pm this evening as the system will no longer function after today anyway due to the license expiring. All devices should now be going through Netsweeper anyway
2019-02-19 10:30:00 GMT
Type: incident
Status: closed
Description: We are currently experiencing internet connectivity issues. This is actively being investigated by Bloxx.