Incident Details

This page contains all current information on the status of this incident.

Incident Details
Incident Status closed
Services Impacted Web Filtering
Start Time 2019-03-03 08:00 GMT
End Time 2019-03-06 13:00 GMT
Description We are aware of issues with Windows Licensing since Netsweeper has been implemented.

We are investigating this with Netsweeper. We have also been in contact with Microsoft. Users of the KMS licensing method should check out the link below in case it resolves their issue.

http://aka.ms/win7error
Incident Updates
Time Detail
2019-03-06 13:21:04 GMT
A resolution (unrelated to Netsweeper) can be found here:
https://ithelpdesk.tradingwithschools.org/otrs/public.pl?Action=PublicFAQZoom;ItemID=125