Incident Details

This page contains all current information on the status of this incident.

Incident Details
Incident Status closed
Services Impacted Web Filtering
Start Time 2019-04-24 08:00 BST
End Time 2019-04-24 15:00 BST
Description Netsweeper filtering is currently assigning all users to the strictest 'student level' filtering, This means certain sites such as YouTube, Facebook etc which are usually available for staff are currently being blocked. This issue is currently being investigated as a matter of urgency.
Incident Updates
Time Detail
2019-04-24 17:20:20 BST todays intermittent issues have now been resolved, a permanent fix has been applied by Netsweeper support