Search Results 

Type: incident

Status: closed

Description: Users trying to access file shares on the Central Server, will have problems. IT are investigating the problems, further updates will be issued later

Type: incident

Status: closed

Description: The IT Helpdesk currently have an issue their switchboard system and are unable to take phone calls. The Sims Team are OK, so if you have an urgent call, please leave a message with them and they will log it to us. This is being urgently investigated.

Type: incident

Status: closed

Description: New websites that are accessed are initially classified as "New URL" and then reclassified accordingly. Currently our web filtering solution is not always reclassifying these URLs and the site remain blocked. Netsweeper support are investigating.

Type: maintenance

Status: completed

Description: we will be undertaking a minor upgrade of our filtering system this morning in order to resolve some underlying issues that appeared during the upgrade last month.

Type: incident

Status: closed

Description: Internet outage across parts of North Bristol. Western Power are on the case and hope to have a fix by 3pm

Type: incident

Status: closed

Description: Users reporting drop outs and slowness. The Networks team have identified an issue with connectivity to our ISP. This is being worked on, and in the meantime measures have been put in place to resolve the connectivity issues.

Type: maintenance

Status: completed

Description: Upgrade of Netsweeper system to latest version

Type: maintenance

Status: completed

Description: observium system upgraded to latest

Type: incident

Status: closed

Description: We are currently unable to take calls to our Helpdesk number 0117 9037999. This has been logged to Virgin to investigate.

Type: incident

Status: closed

Description: some schools have lost connectivity. The networks team are investigating. (Same schools as wednesday)