This page contains all current information on the status of this incident.
| Incident Details | |
|---|---|
| Incident Status | closed |
| Services Impacted |
Web Filtering
|
| Start Time | 2018-03-06 10:00 GMT |
| End Time | 2018-03-06 14:30 GMT |
| Description | Users searching via Google are seeing the Recaptcha message again. We contacted Google Support last week and in the last 48 hours have made some changes as recommended by them which we hope will resolve this issue soon. |
| Incident Updates | |
|---|---|
| Time | Detail |
| 2018-03-06 13:54:04 GMT | We have now changed our external IP address and this should resolve the issue in the short term. Within 24 hours our main IP address will no longer be blacklisted and we will change back. |
| 2018-03-08 09:40:13 GMT | no further issues reported yesterday so assuming the fix on tuesday resolved the issue. Our external IP address has now been reverted back. |