This page contains all current information on the status of this incident.
| Incident Details | |
|---|---|
| Incident Status | closed |
| Services Impacted |
Network Connectivity
Web Filtering |
| Start Time | 2017-09-21 15:50 BST |
| End Time | 2017-09-21 16:10 BST |
| Description | we are aware that some schools have lost connection to the internet (and the central BCC network) and are investigating. |
| Incident Updates | |
|---|---|
| Time | Detail |
| 2017-09-21 20:52:19 BST | issue resolved. Virgin Media are investigating the cause... |
| 2017-09-22 15:13:55 BST | Virgin Media identified the issue and have now resolved it. No further fallout is affected. Only schools on "Ring 1" were affected. |