This page contains all current information on the status of this incident.
| Incident Details | |
|---|---|
| Incident Status | closed |
| Services Impacted |
Network Connectivity
Web Filtering |
| Start Time | 2017-08-23 11:00 BST |
| End Time | 2017-08-23 12:05 BST |
| Description | intermittent internet access being experienced. Virgin Media are making changes to some configuration at BCC offices which is unexpectedly causing problems. We have made them aware and they are investigating. Virgin have now been told to stop this work asap. It was supposed to be non-service affecting. |
| Incident Updates | |
|---|---|
| Time | Detail |
| 2017-08-23 12:41:53 BST | Virgin have rolled back their changes and the plan will now be to do this work out of hours. |