Incident Details

This page contains all current information on the status of this incident.

Incident Details
Incident Status closed
Services Impacted Office 365 mail (bristol-schools.uk)
Start Time 2015-07-03 09:30 BST
End Time 2015-07-03 12:15 BST
Description There is currently an issue accessing bristol-schools email accounts via Outlook (both the client and webmail appear to be affected).

We are currently looking into the problem and hope to get this back up and running as soon as possible.

We have found that in some cases, webmail can be accessed by using either Google Chrome or Firefox web browsers - http://mail.bristol-schools.co.uk
Incident Updates
Time Detail
2015-07-03 12:23:07 BST Proxy web server rebooted. Internet connectivity and Outlook issues now resolved.