This page contains all current information on the status of this incident.
| Incident Details | |
|---|---|
| Incident Status | closed |
| Services Impacted |
Web Filtering
|
| Start Time | 2016-10-18 14:00 BST |
| End Time | 2016-10-19 13:30 BST |
| Description | Internet access is possible however, the BLOXX reporter is unavailable. This is causing some AD logins not to be recognised and incorrect internet access policies to be applied. BLOXX support are investigating |
| Incident Updates | |
|---|---|
| Time | Detail |
| 2016-10-18 15:57:44 BST | Reporter server was overloaded due to number of admin logins. Workaround implemented to fix issue, and longer term solution now being put in place to ensure this issue doesnt happen again. |
| 2016-10-19 11:04:47 BST | This issue has re-occured today and is being investigated further by BLOXX support. |
| 2016-10-19 14:06:23 BST | access is now back up. BLOXX support is monitoring. |