This page contains all current information on the status of this incident.
| Incident Details | |
|---|---|
| Incident Status | closed |
| Services Impacted |
Network Connectivity
Web Filtering |
| Start Time | 2016-10-18 12:27 BST |
| End Time | 2016-10-18 13:00 BST |
| Description | Firewall failed over and subsequent issues with connectivity. |
| Incident Updates | |
|---|---|
| Time | Detail |
| 2016-10-18 14:01:57 BST | Initial firewall fail over was followed by period of downtime.Investigations still ongoing as to what caused this. |
| 2016-10-19 14:10:41 BST | We have been advised that this issue was related to the known firewall bug. The Networks team are investigating the possibility of rolling back to the older version of the firewall software in order to make the network more reliable. however this will require planning work and will not be done quickly. |