This page contains all current information on the status of this incident.
| Incident Details | |
|---|---|
| Incident Status | closed |
| Services Impacted |
Web Filtering
|
| Start Time | 2016-07-13 10:00 BST |
| End Time | 2016-07-15 17:00 BST |
| Description | Schools are currently experiencing slow internet access. This is being investigated and updates will be added here. |
| Incident Updates | |
|---|---|
| Time | Detail |
| 2016-07-13 12:24:17 BST | The networks team have identified a bottleneck in the network, which they need to remove to improve internet connectivity speeds. Unfortunately this will involve downtime so will need to take place out of hours once approved by BCC change control. Once a date for this change has been confirmed it will be published here. |
| 2016-07-15 08:32:56 BST | This work has been scheduled for Friday 15th July at approx 4.30pm. |
| 2016-07-18 08:49:06 BST | improvements have been made to the network infrastructure which have resolved the issue of slow internet access |