Incident Details

This page contains all current information on the status of this incident.

Incident Details
Incident Status closed
Services Impacted Central Admin Hosting
SIMS
Network Connectivity
Start Time 2016-03-10 10:00 GMT
End Time 2016-03-11 14:30 GMT
Description We are currently experiencing network issues. Applications such as SIMS may be unavailable. Corporate IT are currently looking into the situation.
Incident Updates
Time Detail
2016-03-10 12:54:21 GMT Central network issues are still being investigated as a matter of urgency - unfortunately we have no further information available at this moment.
2016-03-10 14:24:21 GMT A workaround has now been put in place for SIMS. Unfortunately central network issues still exist so users of the bcc-schools network are still unable to log onto PCs.
2016-03-11 09:05:22 GMT Central Network users should now be able to log on. There may still be issues accessing home folders and shared drives. If there is any data that is urgently required please contact the Helpdesk on 9037999.
2016-03-11 10:08:31 GMT SIMS is now back up and fully functional (including reports).
2016-03-11 14:56:17 GMT All services are now back to normal. Investigations as to the cause are continuing.