This page contains all current information on the status of this incident.
| Incident Details | |
|---|---|
| Incident Status | closed |
| Services Impacted |
Network Connectivity
|
| Start Time | 2024-07-02 13:00 BST |
| End Time | 2024-07-03 07:00 BST |
| Description | We are aware of issues with internet connections for some schools in the north west of the city this afternoon. We have raised this to our Networks team to investigate and will provide an update asap |
| Incident Updates | |
|---|---|
| Time | Detail |
| 2024-07-02 15:00:48 BST | The Networks team have identified an issue and have put a workaround in place to provide connectivity back to schools. Virgin Media are investigating the cause of the problem and will work to resolve it in the background |
| 2024-07-03 08:52:45 BST | Hardware has been replaced and the incidence is now resolved |