Incident Details

This page contains all current information on the status of this incident.

Incident Details
Incident Status closed
Services Impacted Web Filtering
Start Time 2015-11-11 09:00 GMT
End Time 2015-11-11 12:35 GMT
Description Affecting all schools - slow internet access being reported. This is due to an issue with the link to the internet from Bristol City Council and is currently being investigated by Virgin Media. Further updates will be reported here when we have them
Incident Updates
Time Detail
2015-11-11 12:29:21 GMT Investigations are still taking place. There is nothing new to report at this time.
2015-11-11 13:05:27 GMT We have been advised by the networks team that this issue should now be resolved. Investigations continue as to the underlying reason.