Incident Details

This page contains all current information on the status of this incident.

Incident Details
Incident Status closed
Services Impacted Web Filtering
Start Time 2020-06-01 09:00 BST
End Time 2020-06-02 07:30 BST
Description we are experiencing issues accessing some SSL websites. This is being investigated.
Incident Updates
Time Detail
2020-06-01 12:00:48 BST Netsweeper support are continuing to investigate the issue which is not local to us.

For now, in the majority of cases it is possible to access the websites seeing this error by clicking Advanced then "Proceed Anyway".

2020-06-01 15:55:47 BST Netsweeper continue to work on a solution. If the issue is causing major problems, please contact the Helpdesk who can implement a workaround temporarily for specific websites
2020-06-02 07:49:43 BST This issue has been resolved. Netsweeper support provided a resolution to this overnight which has now been applied to all our servers.