This page contains all current information on the status of this incident.
| Incident Details | |
|---|---|
| Incident Status | closed |
| Services Impacted |
Central Admin Hosting
SIMS Remote Access (Global Protect) |
| Start Time | 2018-08-08 15:00 BST |
| End Time | 2018-08-09 14:30 BST |
| Description | There are currently issues accessing schools' shares on the BCC-SCHOOLS domain via IP address. This may affect drive mappings and redirected desktops/documents. If you are experiencing problems, please contact the Helpdesk on 37999 if you are onsite in a school. Unfortunately, the problems mean that drive mapping via Global Protect is not currently possible. |
| Incident Updates | |
|---|---|
| Time | Detail |
| 2018-08-09 15:07:31 BST | Normal access has been restored. |