This page contains all current information on the status of this incident.
| Incident Details | |
|---|---|
| Incident Status | closed |
| Services Impacted |
Network Connectivity
|
| Start Time | 2023-05-23 07:00 BST |
| End Time | 2023-05-23 10:10 BST |
| Description | We are aware of some schools that are currently without internet access. This has been raised to Virgin Media and is being investigated. |
| Incident Updates | |
|---|---|
| Time | Detail |
| 2023-05-23 09:27:14 BST | The issue is related to kit at a node site where the schools involved connect to. We have been advised that a Virgin Engineer will be on site around 10.30am to troubleshoot |
| 2023-05-23 10:19:13 BST | Issue resolved. Faulty kit identified and fixed at Node site and connections re-established |