This page contains all current information on the status of this incident.
| Incident Details | |
|---|---|
| Incident Status | closed |
| Services Impacted |
Helpdesk phone system (tel: 37999)
|
| Start Time | 2022-10-11 08:00 BST |
| End Time | 2022-10-11 08:15 BST |
| Description | The IT Helpdesk currently have an issue their switchboard system and are unable to take phone calls. The Sims Team are OK, so if you have an urgent call, please leave a message with them and they will log it to us. This is being urgently investigated. |
| Incident Updates | |
|---|---|
| Time | Detail |
| 2022-10-11 08:20:56 BST | Switchboard system appears to be fixed and we are able to take calls again. |