This page contains all current information on the status of this incident.
| Incident Details | |
|---|---|
| Incident Status | closed |
| Services Impacted |
Network Connectivity
|
| Start Time | 2020-07-30 07:00 BST |
| End Time | 2020-07-31 04:00 BST |
| Description | intermittent internet connectivity being experienced at some sites. Only schools on Ring 3 of the Virgin MEVPN network are affected. Networks team working with Virgin Media to resolve this. |
| Incident Updates | |
|---|---|
| Time | Detail |
| 2020-07-30 12:01:26 BST | we are still waiting for further updates from Virgin Media and have escalated the issue. |
| 2020-07-30 14:27:23 BST | Virgin Media are still investigating the issue. |
| 2020-07-31 08:48:28 BST | The issues experienced yesterday have now been identified by Virgin Media and the connection has been stabilised. We and they are monitoring the situation. We expect some hardware to be replaced out of hours to ensure the issue does not reoccur. |